Refund policy

We want you to love your purchase from Thistle & Co. If something isn’t quite right, here’s how we handle returns and exchanges.

1. Return Eligibility

Returns accepted within 7 days of delivery.

Items must be:

• Unused and in original condition.
• In original packaging with all tags attached.
• Accompanied by proof of purchase.

2. How to Request a Return

Email us at thistleandcoboutique@gmail.com with:

• Your order number
• Reason for return

We’ll send you instructions for returning your item.

3. Return Shipping

• Customers are responsible for return shipping unless the item is damaged or incorrect.
• We recommend using a trackable shipping method.

4. Refunds

• Refunds are processed to your original payment method within 3-4 business days after we receive the return.
• Shipping costs are non-refundable.

5. Exchanges

• Exchanges are accepted for a different size or color (if available).
• Email us to check availability before returning.

6. Final Sale Items

Items marked Sale are not eligible for return or exchange.

Questions? Email thistleandcoboutique@gmail.com.